FAQ: Frequently Asked Questions

Curiocity Villas Faq

What is a Villa?
A Villa is a luxurious, private residence made available by its owner as holiday accommodations: a vacation rental. Unlike hotels, destination clubs and time shares, villas provide a level of intimacy, personalization and flexibility that no other type of accommodations can match, and an insider experience that connects you to the people, lifestyle, and culture of your chosen destination.

How do I rent a villa?
Renting a villa is very simple. Here are the basic steps of the process:

1. Finding the Perfect Villa: you may choose one of the vacation homes featured in this website, or use them as inspiration, to request a personalized search according to your special preferences and requirements.

2. Signing a Rental Contract: once you have found the perfect villa for you, we will ask you to sign a seasonal (short-term) rental contract of real estate property, which specifies all the terms and conditions of that particular vacation rental (i.e. parties, property details, dates, price, payment details, rights and obligations of each party). This can be sent either by fax or e-mail (scan copy).

3. Payment: once that you and the villa owner have a signed copy of the contract, we will ask you to proceed with the payments agreed in the contract. In general, a deposit of 50% of the rental price is required immediately after signing the contract in order to secure availability and price. Balance is due typically 60 days prior to the date of arrival, with an additional security deposit to cover any eventual damages and some house expenses like telephone, electricity, etc. Do note that terms and conditions may vary from house to house and that all payments must be made through bank transfers.

How do I organize staffing, on-site concierge services, and travel arrangements?
Most of our holiday homes come with a maid that cleans the house and makes your daily breakfast. However, if you wish to have a fully-staffed villa including a celebrity chef, professional nannies, 24/7 maintenance personnel and even a butler, we can provide you with the best available. Need an on-site concierge to provide access to A-list parties, spas, restaurants, golf courses, tennis courts, polo ranches and more? Done. Would you like to have a surf instructor in Jose Ignacio, play with a polo pro in the Pampas or do some heli-ski in Patagonia? Sure. What about arranging your domestic flights, private transfers, chauffeured cars and sightseeing? No worries. Want to meet cool locals too? Curiocity goes way beyond villa bookings, providing you with the most convenient travel arrangements, as well as the local scene's most pleasing experiences. From arts to sports and shopping, from beaches to nightlife, we'll look after you while you indulge in our featured destination's wealth of pleasures. Our relationships are unparalleled, and allow you to go past regular access. Relax, we'll get you excited!

What kind of price are we looking at to organize a vacation rental experience with Curiocity?
When it comes to villa vacations and lifestyle management in the beaches of Punta del Este, Uruguay and some awe-inspiring locations in Argentina, we provide a level of service and satisfaction that is unmatched anywhere else.
We have arranged memorable experiences from a couple of thousands per day to twenty thousand dollars per day and over.

How much time in advance to my preferred travel date should I contact you?
We can find the perfect villa for you and arrange almost everything you can imagine, with three months in advance of your preferred departure date, except, possibly, end of the year holidays. If your idea is to travel from mid December to mid January, we strongly suggest you to contact us with at least 6 months in advance.

Will it be possible to organize a private party or renew our wedding vows? Can you help with arrangements?
Yes, definitely. Networking with the finest service providers of the business, including decorators, caterers, photographers, musicians, DJ’s, wedding coordinators and more in each destination that we operate in, we are uniquely enabled to handle all your event needs from start to finish.
Please note that it is very important that you tell us about your special interests from the very beginning and give us as much information as possible on your special requirements, so that we help you find a property that suits your every need, as well as the right people to assist with your particular event/party. Cheers!

Do you have houses available for film, television, video and print shoots?
Yes. Some of the owners are very film friendly and accommodating to the needs of crew members and their equipment.
Please note that rates and conditions for commercial purposes usually differ from a regular holiday rental. Rates are usually based on a sliding scale, which varies depending on the type and length of shoot and security deposits are usually higher.

Can you provide references from previous clients?
Yes, simply ask one of our specialists for references and we can put you in touch with a client who has worked with us before.

What for is the personal information you request?
Any information Curiocity requires from you is necessary for considering your application for credit or to become a Curiocity Client; providing you with products and services that suite your specific needs; answering any queries you may have; performing internal administration and operations; and any directly related purposes.
Curiocity will not disclose any personal information to any other party without your consent except to the suppliers, a related entity or adviser of Curiocity or where Curiocity is otherwise required by law to do so.
You may access the personal information we have on written request to Curiocity anytime.

Does Curiocity work with travel agents?
Yes, we work closely with several hand-picked travel agents around the globe, who serve a high-end clientele, and share our commitment to excellence. If you have a relationship with an agent, please ask them to contact us for more information; if you prefer to work with us directly contact one of our specialists.

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